Reassurance can be as important as waiting times for ambulance patients

Ambulance services should be assessed on how reassured patients and their families feel during an emergency as well as on response times, researchers have found. Offering reassurance to patients and their families alleviates anxiety, fear or panic. These aspects of care can be as important as other performance measures such as response times, the study said.

from Today's Healthcare News -- ScienceDaily http://ift.tt/1g337Um