For a healthcare provider to be successful as a business it must supply the services that patients want. The quality of the service should be superior to its competitors. That is why it is very important that providers actively monitor the needs and wants of its patients. The care experience of the patient is truly important. Listening to the patient is the approach to achieve this goal. This article focuses on helping providers focus on the voice of the customer.
from Health and Fitness:Healthcare Systems Articles from EzineArticles.com http://ift.tt/2l8Zx1m
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